a)  Our fees are agreed in advance of an assessment
b)  Where cases are funded by Legal Services we will require a copy of the legal aid authority before we schedule appointments
c)  We endeavor to have reports completed within the following timescales:

 – Personal injury/clinical negligence cases – within 30 days

 – Family law (public and Private) cases – 6 weeks from the last assessment session

d)  Our policy is that the total fee must be paid in advance before the report is released
e)  Where cases are funded by Legal Services we will invoice you on completion of the assessment appointment so you have time to make the necessary arrangements for an interim payment from Legal Services prior to the release of the report.
f)  If during the course of our assessment, it is apparent that your client has additional assessment needs we will liaise with you regarding the best way forward